Inactive Subscribers: Prospects or Problem?

At the recent #IEMS12 free virtual summit, Dela Quist of Alchemy Worx spoke on deciding what to do with your inactive subscribers, as it is one of the most vexing …

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Maximising the Customer Journey

Last week's #IEMS12 was a great success. Over the next week or so we'll be providing you with FREE access to watch all the presentations in case you

International Email Marketing Summit

When: May 16, 2012 @ Your Desk Cost: FREE! Register now and learn all about the latest trends and best practices in email marketing without leaving your desk! Plan

Stepping up your email strategy

Email is a great channel, it continues to thrive, delivering significant revenue and measurable ROI. Indeed for many companies it's business critical. If the emails stopped, revenue would

Email optimisation and social integration growing

Econsultancy published their 2012 Email Census report today, 83 pages of analysis of the email industry based on a survey of email marketers. The largest

Lower click rates are not a problem

In my recent post I looked at why increasing the send frequency has a counter intuitive effect of increasing

Mobile Email Webinar: Context in Design for Mobile Devices

A great 30 minute webinar on mobile email marketing by Anna Yeaman from Style Campaign. Anna Yeaman is the co-founder and creative director at StyleCampaign, a digital agency

Send more email to improve your delivery rate

Sounds odd? However the delivery rate goes up if you send more email. I noticed that companies sending very regular email have higher delivery rates than those that

Great email call to action example – from a phisher

Even the criminals are looking to improve their results though better creative design. I was intrigued to receive this phishing email today as it shows some clear email

I take you, to have and to hold, from this day forward…

Why loyalty programs need an electronic communications strategy The loyalty industry wouldn’t exist without personalized electronic communication; it forms a fundamental part of a CRM strategy. Influencing a member’s

VC Bound? Three Email companies destined for further M & A activity

All the rumblings from the DreamForce conference last week inspired me to write this article, which features three well- known digital marketing companies that are destined for further

Bella Italia great user experience on mobile

It feels like we are now at the tipping point in mobile websites and mCommerce. Its now possible to find good user experiences on mobile devices with more

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